1. How long can I receive the goods?
After we receive an order, we usually need 48-60 hours to process the order, because we need to check the quality of the goods and package.
This is not included on weekends and holidays
Standard shipping time:
Southeast Asia 10-15 business days
United States/Canada 8-16 business days
Australia, New Zealand 12-16 business days
Europe 10-18days business day
South America 15-25days business day
Middle East 15-25days business day
Africa 15-25days business day
2. How do I track my order?
We provide tracking numbers for all orders.
It may take up to 4 to 6 business days for your order to be shipped to provide tracking information online.
You can track your order via the following link: https://www.17track.net/en
3. How can I change my address?
Send us an email (firstname.lastname@example.org) within 12 hours of placing your order, indicating your order number and we will contact you as soon as possible.
4. The customs informed me that I need to pay taxes. How do I deal with them?
Usually our products are tax-free, but if the customs inform you that you need to pay taxes, this tax should be paid by the buyer.
5.Do I have to pay for the freight?
If your order more than USD40, we will provide free delivery service.
If your order is less than $40,We will charge a small amount of freight.
6.If you have any questions, please contact us.
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